QUALITY

OUR HERBS

BEST IN QUALITY AND SAFETY

At our company, we take great pride in ensuring that all of our products are made with the highest quality ingredients. Our sources strictly adhere to guidelines set forth in the Chinese Pharmacopoeia, formal Manufacturing Instructions, Standard Operating Procedures, and Quality Control Protocols. These guidelines are the foundation of every decision made by our distributors and manufacturers, ensuring that every batch of product used is safe and of the highest quality.

We firmly believe that the key to creating the best formulations lies in using the very best herbs available. That's why we only work with suppliers who share our commitment to excellence and who follow strict guidelines for harvesting, processing, and manufacturing. By doing so, we are able to offer our customers products that are not only effective but also safe and free from harmful contaminants.

Our commitment to quality extends beyond the ingredients we use. We also ensure that our manufacturing processes are environmentally responsible and that our facilities are maintained to the highest standards. From start to finish, we take every step necessary to ensure that our products are of the highest quality and that our customers can trust us to provide them with safe and effective remedies.

So when you choose our products, you can be confident that you are getting the very best that nature has to offer, made with the utmost care and attention to detail.

Urban Herbs Products

At Urban Herbs, we take pride in providing our customers with the highest quality and safest herbal products. Our strict adherence to guidelines established in the Chinese Pharmacopoeia, Formal Manufacturing Instructions, Standard Operating Procedures, and Quality Control Protocols ensure that every batch of product used is safe and of the highest quality.

We use granule extracts produced by Tianjiang Pharmaceutical, a global leader in granular extract production, known for their unrivaled potency, quality, and safety. Their raw material quality control is second to none, and their products surpass the most stringent global requirements for heavy metals, pesticide residues, and microbiology.

We also source our raw herbs from manufacturers that are ranked among the top 1% of medicine manufacturers in all of China. Our sources’ manufacturing partners have been internationally certified, ensuring that our products are safe and effective. Third-Party laboratories are used for verification testing of heavy metals, pesticides, and contaminants, and Certificates of Analysis are provided for every batch.We use granule extracts produced by Tianjiang Pharmaceutical because of their unrivaled potency, quality, and safety, assuring the consistency and efficacy every batch of granule extracts it produces. Tianjiang's raw material quality control is second to none:

  • Correctly-identified botanicals are grown in 320 traditional, authentic production regions in a network of GAP (Good Agricultural Practices) certified farms in 22 provinces.

  • Product identity and potency is confirmed through a combination of traditional quality assessment and modern chemical analysis - producing the definitive TLC (thin layer chromatography) identification standards used by the Chinese Pharmacopoeia.

  • Products surpass the most stringent global requirements for heavy metals, pesticide residues and microbiology. Far and away the industry leader in China, they are used by over 30 million patients in over 1000 Chinese hospitals, and are exported to 22 countries around the world. Moreover, numerous academic publications and dozens of clinical trials are based on Tianjiang's granules.

  • Unique manufacturing process requires less excipient and allows for greater consistency in concentration ratios than most other products offer.

  • Fresh, unsulfured medicinals are obtained whole direct from the farms, and they are subjected to traditional methods of pao zhi in-house (which allows Urban Herbs to offer more herbs with more pao zhi choices than most any other pharmacy).

Tianjiang Pharmaceutical is a global leader granular extract production. Tianjiang was the first Chinese company to produce granules and it has remained the leader in the field in both quality and safety. Tianjiang supplies over 300 large Chinese hospitals and its products are used by over 30 million patients. Its highly acclaimed research division has conducted groundbreaking research in the medicinal characteristics of Chinese herbs and has developed important new processes for producing granule extracts. It has received more awards and government grants than any other producer. In addition to receiving tremendous support from China’s State Administration of TCM, Tianjiang was entrusted by the Chinese government to produce the entire state supply of herbal medicine during the SARS epidemic. Tianjiang holds the patents on the latest generation of extraction technology, and its products are produced under pharmaceutical GMP standards that far surpass US dietary supplement GMPs as well as global GMP requirements.

RAW HERBS

We use sources that have over 40 years of importing experience, and have sought only the highest quality manufacturers. They have established close, long-term relationships with reputable manufacturers that are ranked among the top 1% of medicine manufacturers in all of China. Our sources’ manufacturing partners have been internationally certified by the Australian Therapeutic Goods Administration (TGA), as well as China Good Manufacturing Processes (GMP) certified for years. These certifications are for the manufacture of pharmaceutical grade products and set standards that ensure our products are safe and effective. Strict adherence to international guidelines ensure that our products are sourced, formulated, extracted, and tested according to rigorous and detailed parameters that have been not only laboratory tested, but clinically tested as well. Third-Party laboratories are used for verification testing of heavy metals, pesticides and contaminants. Moreover, Certificates of Analysis are provided to us for every batch.

Solstice Medicine Products

We work with our manufacturers to ensure compliance of U.S. FDA facility registration and transparent manufacturing practices. The above goals are achieved by Solstice Medicine's collaborations in following go-to-market determinations:

  • Categorizing/classifying products for the U.S. market (e.g., food, dietary supplement, cosmetic, over-the-counter drug).

  • Coordinating with brand owners to prepare retail labeling for compliance with applicable U.S. product category labeling requirements.

  • Coordinating with the manufacturer to ensure appropriate packaging components and configurations are used.

  • Aligning with the brand owner and/or manufacturer to delineate manufacturing, distribution, and consumer responsibilities.

  • Ensure meeting or exceeding the U.S. FDA code of Federal Regulations requirements for the evaluation and qualification of our manufacturing facilities.

  • Initial vetting and ongoing monitoring of the manufacturing facilities performance and industry reputation.

  • Verify U.S. FDA facility registration. This is the manufacturing facility committing to allow the Agency to enter and inspect the facility for adherence to good manufacturing practices.

  • Upholding social responsibility by providing the U.S. consumer a voice and line of communication to the brand owners and manufacturers. Supporting U.S. consumers with a point of contact for product inquiries, suggestions and serious adverse events reports. Inquiries can be made through social media, voice calls, email correspondence, fax and written letters.

  • Managing ultimate finished packaged product laboratory confirmatory specification testing once the commercial lots arrive in the United States.

  • Managing the commercial lot inventories to support any regulatory track and trace requests to all levels of distribution.

  • Maintaining GMP records of compliance throughout commercial distribution activities.